Community guidelines - Squarespell

What this is for

Practical questions about building and improving websites, a template that will not behave, a plugin that clashes, which of two products fits, how to move a site without losing its search rankings.
Answers here come from the Squarespell community. They are not official support from Squarespace, WordPress, Shopify, Webflow, Wix, Weebly or Framer, and Squarespell is not affiliated with any of them.
Advice that works on one site may not work on yours. Nothing here comes with a warranty, read it as a starting point, and take a backup first.

Search first. If somebody has already asked it, reading their answer is faster than waiting for yours.
Use the right platform and category. A WordPress question tagged Squarespace reaches the wrong people and usually gets the wrong answer.
Ask one question at a time. Three problems in one post get one answer to whichever was easiest.
Do not cross-post the same question under different platforms or categories.

Never post passwords, API keys, access tokens, billing details or customer data. If you already have, change the credential, do not just delete the post.
No malicious or intentionally unsafe code, and no advice you know could break somebody's site without saying so.
No pirated templates, themes, plugins, courses, images or code, and no links to places that distribute them.
No impersonation, of Squarespell, of a platform, of a creator, or of another member.
No harassment, discrimination, or personal attacks. Disagree with the answer, not the person.

No spam, and no posting the same recommendation across many questions.
Ordinary members may not post affiliate links.
If you built it, sell it, work for them, or earn from it, say so in the same post. Creators answering about their own products are welcome, undisclosed ones are not.
Being a verified creator does not move your answer up the page. Nothing does, except being accepted or found helpful.

Billing, account access, domain ownership, security incidents and platform outages need your platform's own support. Nobody here can act on them, and posting the details publicly can make things worse.
Disputes about a purchase belong with the seller, or with us if you bought it from Squarespell.

Every question and every answer is read before it appears. Nothing is published automatically.
Moderators may edit for clarity, re-tag a wrong platform, close a question, merge duplicates, or remove content that breaks these guidelines.
Moderators may change or remove an accepted answer where it turns out to be wrong or unsafe. Every such change is recorded.
Repeatedly breaking these rules leads to a warning, then a temporary restriction on posting, then a permanent one. Each step is explained to you.

If a moderator decision was wrong, reply to the email you received about it and a person will read it. We answer appeals, including ones we disagree with.
If an answer about your product is factually wrong, report it with the correction and we will look, but we will not remove criticism simply for being criticism.
To have your own content removed, or to get a copy of everything we hold about you, use the account tools or write to us. Rejected content is deleted after 180 days.